Golden Hands Dubai provides business setup,
document clearing, visa processing, typing and
related professional support services. We are
committed to handling personal information
responsibly and transparently. By using our
website or submitting information to us, you
acknowledge the practices described in this
Privacy Policy.
01
Information We Collect
We may collect information that you provide
directly when requesting a quote, submitting
an inquiry, contacting us or using another
feature of our website.
Information you provide
-
Your name, email address and telephone
number.
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Company name, business activity and
service requirements.
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Information included in contact forms,
quote requests or WhatsApp messages.
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Documents or details you voluntarily
provide for a requested service.
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Reviews, testimonials and feedback
submitted through the website.
Information collected automatically
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Browser type, device type and operating
system.
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Pages visited, referral source, clicks
and general website activity.
-
IP address and approximate location where
available.
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Date, time and duration of website visits.
02
How We Use Your Information
We may use collected information for the
following purposes:
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To respond to inquiries and quote
requests.
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To provide information about our services.
-
To process and support services requested
by you.
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To communicate regarding applications,
documents and service progress.
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To improve website functionality, content
and user experience.
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To review and moderate testimonials before
publication.
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To monitor website performance and prevent
misuse or fraudulent activity.
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To comply with applicable legal and
regulatory obligations.
03
Legal Basis for Processing
Depending on the circumstances and applicable
law, we may process personal information where
it is necessary to respond to your request,
perform an agreed service, comply with legal
obligations, protect legitimate business
interests or where you have provided consent.
Where processing is based on consent, you may
withdraw your consent by contacting us.
Withdrawal will not affect processing already
completed before the withdrawal.
04
How Information May Be Shared
We do not sell or rent your personal
information. Information may be shared only
where reasonably necessary for providing a
requested service or operating our business.
-
Authorized employees and service team
members.
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Government departments and relevant
authorities where required for a service.
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Professional advisers, technical providers
and trusted service partners.
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Legal or regulatory authorities where
disclosure is required by law.
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Parties involved in protecting our rights,
safety, systems or users.
Third parties may apply their own privacy
policies and legal requirements when handling
information submitted to their services.
05
Cookies and Website Analytics
Our website may use cookies, local storage or
similar technologies to remember preferences,
maintain website functionality, measure visits
and understand how visitors interact with
pages and buttons.
We may record general analytics such as page
visits and button clicks in our website
database. This information helps us understand
which services and content are useful to
visitors.
You may restrict or remove cookies through
your browser settings. Some website features
may not function as intended if cookies are
disabled.
06
Data Security
We use reasonable administrative, technical
and organizational measures designed to
protect personal information from unauthorized
access, misuse, alteration, loss or disclosure.
However, no website, online transmission or
electronic storage system can be guaranteed
to be completely secure. You should avoid
sending unnecessary confidential information
through ordinary website forms or email.
07
Data Retention
We retain personal information only for as
long as reasonably necessary to provide
requested services, respond to inquiries,
maintain appropriate business records, resolve
disputes and comply with applicable legal,
accounting or regulatory requirements.
When information is no longer required, we may
securely delete or anonymize it, subject to
applicable retention obligations.
08
Your Privacy Rights
Subject to applicable law and verification of
your identity, you may request:
-
Access to personal information we hold
about you.
-
Correction of inaccurate or incomplete
information.
-
Deletion of information where legally
permitted.
-
Restriction of certain processing
activities.
-
Withdrawal of consent where processing is
based on consent.
-
Information about how your data is being
used.
To submit a request, contact us using the
details provided at the end of this policy.
We may need to verify your identity before
completing the request.
09
Third-Party Websites and Services
Our website may contain links to third-party
websites or services, including WhatsApp,
government portals, social networks or other
external platforms.
Golden Hands Dubai does not control the
privacy practices, content or security of
external websites. You should review the
privacy policy of a third-party service before
submitting personal information to it.
10
Children's Privacy
Our website and professional services are not
directed toward children. We do not knowingly
collect personal information directly from
children without appropriate authorization.
If you believe a child has submitted personal
information through our website, please
contact us so the matter can be reviewed.
11
Changes to This Privacy Policy
We may update this Privacy Policy when our
website, services or legal obligations change.
The revised version will be published on this
page with an updated revision date.
We encourage visitors to review this page
periodically to remain informed about how
information is handled.
12
Contact Us
For questions, requests or concerns regarding
this Privacy Policy or your personal
information, contact Golden Hands Dubai:
